RAPTOR PERFORMANCE SHOCKS – LIMITED WARRANTY
RAPTOR PERFORMANCE SHOCKS PARTS AND ACCESSORIES*
WHO IS COVERED
RPS WARRANTY OBLIGATIONS FOR RPS PARTS AND ACCESSORIES (INDIVIDUALLY AND COLLECTIVELY “PART(S)”) IS LIMITED TO DEFECTS IN MATERIALS AND WORKMANSHIP, AS SOLELY DETERMINED AFTER RPS’S CAREFUL INSPECTION, FOR THAT PERIOD IDENTIFIED IN THE CHART BELOW THAT BEGINS ON THE DATE OF RETAIL PURCHASE FROM AN AUTHORIZED RPS DEALER BY THE ORIGINAL END-USER PURCHASER (“WARRANTY PERIOD”) WARRANTY PERIOD PART(S) (RPS RETAIL PARTS*)
WARRANTY PERIOD
*EXCLUDES RPS OVERSTOCK PARTS, NON-RPS PARTS AND ACCESSORIES.
RPS’S 3 YEAR 36,000 MILE WARRANTY FROM THE DATE OF RETAIL PURCHASE BY THE ORIGINAL END USER PURCHASER.
WARRANTY COVERAGE IF WE DETERMINE THAT A PART(S) PURCHASED FROM AN AUTHORIZED RPS DEALER IS DEFECTIVE, AND IT WAS RETURNED FOR WARRANTY REASONS WITHIN THE WARRANTY PERIOD, AT OUR OPTION WE WILL EITHER (1) REPAIR THE PART(S) AT NO CHARGE OR (2) REPLACE THE PART(S) WITH ONE THAT IS NEW. A REPLACEMENT PART(S) THAT HAS BEEN INSTALLED IN ACCORDANCE WITH RPS’S INSTRUCTIONS, ASSUMES THE REMAINING WARRANTY OF THE ORIGINAL PART(S) REPLACED. IF A PART(S) OR ANY COMPONENT THEREOF IS EXCHANGED, THE REPLACEMENT BECOMES YOUR PROPERTY AND THE RETURNED PART(S) OR COMPONENT BECOMES RPS’S PROPERTY. PART(S) OR ANY COMPONENT THEREOF PROVIDED BY RPS TO YOU TO FULFILL ITS WARRANTY OBLIGATION MUST BE USED IN THE PART(S) FOR WHICH WARRANTY SERVICE IS CLAIMED.
EXCLUSIONS AND LIMITATIONS THIS WARRANTY DOES NOT COVER DAMAGE TO THE PART(S) CAUSED OR INDUCED BY: (A) NORMAL WEAR AND TEAR OR IMPROPER INSTALLATION; (II) ROAD HAZARDS, ABUSE, NEGLECT, ACCIDENTS, COLLISIONS, FIRE, THEFT, FREEZING, VANDALISM, RIOT, EXPLOSION, OR OBJECTS STRIKING THE PART(S); (III) MISUSING THE PART(S) SUCH AS DRIVING OVER CURBS, OVERLOADING, RACING, OR USING A VEHICLE ON OR IN WHICH THE PART(S) IS INSTALLED AS A STATIONARY POWER SOURCE; (IV) ALTERING, DISASSEMBLING, TAMPERING OR MODIFYING THE PART(S) OR ANY COMPONENT ON THE PART(S); (V) ADDING NON-RPS APPROVED COMPONENTS (VI) FAILURES, BREAKDOWNS, OR DAMAGE BY OTHER PARTS OR COMPONENTS OR THE VEHICLE ITSELF; (VII) SUBJECTING THE PART(S) TO EXCESSIVE MOISTURE OR WATER OR ANY MOTOR VEHICLE FLUIDS (E.G. OIL, ANTIFREEZE, BRAKE FLUID, BATTERY ACID, ETC.); (VIII) OPERATING THE PART(S) OUTSIDE THE PERMITTED OR INTENDED USES OR SPECIFICATIONS DESCRIBED BY RPS; (IX) ACTS OF GOD, NATURAL DISASTERS AND OTHER SIMILAR CAUSES BEYOND THE REASONABLE CONTROL OF RPS; (X) APPLICATION OF CHEMICALS INCLUDING, WITHOUT LIMITATION, CAUSTIC (ACID BASED) CLEANERS ON PAINTED, VINYL STRIPING OR METAL FINISHED SURFACES OF THE PART(S); (XI) FAILURE TO FOLLOW RECOMMENDED MAINTENANCE OF THE PART(S) INCLUDING WITHOUT LIMITATION AND WHERE APPLICABLE, PERIODIC CLEANING AND POLISHING; (XII) THE REMOVAL OR DEFACING OF ANY SERIAL NUMBER, RPS MARK ON THE PART(S); OR (XIII) SURFACE DETERIORATION OF PAINT, TRIM, LEATHER AND APPEARANCE ITEMS ON PART(S) THAT RESULT FROM USE AND/OR EXPOSURE TO THE ELEMENTS OR ENVIRONMENTAL CONDITIONS INCLUDING, WITHOUT LIMITATION, LIGHTNING, RAIN, HAIL, WINDSTORM, EARTHQUAKE, TORNADO, HURRICANE, FLOODS, ROAD SALT, TREE SAP, DUST, WATER, STONE CHIPS, SCRATCHES, BIRD DROPPINGS, OR NORMAL WEAR AND TEAR.
TO THE EXTENT PERMITTED BY LAW, THE WARRANTIES AND REMEDIES IDENTIFIED ABOVE ARE EXCLUSIVE AND IN LIEU OF ALL OTHER WARRANTIES, REMEDIES AND CONDITIONS, WHETHER ORAL OR WRITTEN, STATUTORY, EXPRESS OR IMPLIED. AS PERMITTED BY APPLICABLE LAW, RPS SPECIFICALLY DISCLAIMS ANY AND ALL STATUTORY OR IMPLIED WARRANTIES, INCLUDING WITHOUT LIMITATION, THE WARRANTIES OF MERCHANTABILITY, FITNESS FOR A PARTICULAR PURPOSE AND WARRANTIES AGAINST HIDDEN OR LATENT DEFECTS. IF RPS CANNOT LAWFULLY DISCLAIM STATUTORY OR IMPLIED WARRANTIES THEN TO THE EXTENT PERMITTED BY LAW, ALL SUCH WARRANTIES SHALL BE LIMITED IN DURATION TO THE WARRANTY PERIODS IDENTIFIED IN THIS EXPRESS LIMITED WARRANTY AND TO REPAIR OR REPLACEMENT. THIS WARRANTY COVERS ONLY DEFECTS IN RPS MATERIALS OR WORKMANSHIP AND DOES NOT APPLY TO THE ORIGINAL EQUIPMENT MANUFACTURER COMPONENTS. THIS IS NOT A PERFORMANCE WARRANTY. IT DOES NOT COVER ANY VEHICLE IN WHICH THE PART(S) IS INSTALLED. EXCEPT AS PROVIDED IN THIS WARRANTY AND TO THE EXTENT PERMITTED BY LAW, RPS IS NOT RESPONSIBLE FOR DIRECT, SPECIAL, INDIRECT, CONSEQUENTIAL, INCIDENTAL OR PUNITIVE DAMAGES RESULTING FROM ANY BREACH OF WARRANTY OR CONDITION, OR UNDER ANY OTHER LEGAL THEORY INCLUDING, WITHOUT LIMITATION, LOSS OF REVENUE, LOSS OF ACTUAL OR ANTICIPATED PROFITS (INCLUDING LOSS OF PROFITS ON CONTRACTS) LOSS OF THE USE OF MONEY; LOSS OF ANTICIPATED SAVINGS; LOSS OF BUSINESS; LOSS OF OPPORTUNITY; LOSS OF GOODWILL; LOSS OF REPUTATION; LOSS OF EARNINGS; PERSONAL DAMAGES; PERSONAL INJURY INCLUDING DEATH; PERSONAL EXPENSES (FOOD, ROOM, MEDICAL, DENTAL); RENTAL VEHICLE EXPENSES; TOWING; STORAGE OR ANY OTHER LOSS OR DAMAGE HOWSOEVER CAUSED INCLUDING THE REPLACEMENT OF THE VEHICLE ON OR IN WHICH THE PART(S) IS INSTALLED OR OTHER PROPERTY.
OBTAINING WARRANTY SERVICE • UNLESS STATED OTHERWISE IN THIS LIMITED WARRANTY, RPS IS SOLELY RESPONSIBLE FOR SERVICING THE PART(S) DURING THE WARRANTY PERIOD, THEREFORE, PLEASE CALL WHEN YOU REQUIRE WARRANTY SERVICE FOR ANY PART(S). • RPS OR ITS AUTHORIZED SERVICE PROVIDERS IS SOLELY RESPONSIBLE FOR PROVIDING WARRANTY SERVICE ON VALID WARRANTY CLAIMS ON PART(S) THAT ARE SUBMITTED FOR SERVICE DURING THE WARRANTY PERIOD, AS PERMITTED BY LAW. YOU MAY BE RESPONSIBLE FOR SHIPPING AND HANDLING CHARGES IF THE PART(S) CANNOT BE SERVICED IN THE COUNTRY IT IS IN. IN ACCORDANCE WITH APPLICABLE LAW, WE MAY REQUIRE THAT YOU FURNISH PROOF OF PURCHASE DETAILS AND/OR COMPLY WITH REGISTRATION REQUIREMENTS BEFORE RECEIVING WARRANTY SERVICE. PLEASE REFER TO THE ACCOMPANYING DOCUMENTATION FOR MORE DETAILS ON THIS AND OTHER MATTERS ON OBTAINING WARRANTY SERVICE.
CONSUMER PROTECTION LAWS THIS WARRANTY IS VALID ONLY IN THE UNITED STATES AND CANADA. SOME STATES AND PROVINCES DO NOT ALLOW THE EXCLUSION OR LIMITATION OF CERTAIN DAMAGES OR THE DURATION OF IMPLIED WARRANTIES OR CONDITIONS SO THE ABOVE LIMITATIONS OR EXCLUSIONS MAY NOT APPLY TO YOU. THIS WARRANTY GIVES YOU SPECIFIC LEGAL RIGHTS, AND YOU MAY ALSO HAVE OTHER RIGHTS THAT VARY BY STATE OR PROVINCE. THE LAWS OF THE STATE OF MICHIGAN (EXCLUDING ITS CONFLICT OF LAWS PROVISIONS) WILL GOVERN THIS WARRANTY. THE U.N. CONVENTION FOR THE INTERNATIONAL SALES OF GOODS WILL NOT APPLY. ANY ACTION BROUGHT TO ENFORCE OR INTERPRET THIS WARRANTY SHALL OCCUR ONLY IN A COURT OF THE STATE OF MICHIGAN OR IN U.S. DISTRICT COURT FOR THE EASTERN DISTRICT OF MICHIGAN.
MISCELLANEOUS: • NEITHER RESELLER OR ITS EMPLOYEE, NOR ANY EMPLOYEE OF RPS IS AUTHORIZED TO MAKE ANY MODIFICATION, EXTENSION, OR ADDITION TO THIS WARRANTY. • RPS RESERVES THE RIGHT TO MODIFY THIS LIMITED WARRANTY AT ANY TIME; HOWEVER, ANY SUCH MODIFICATION WILL NOT ALTER THE WARRANTY CONDITIONS APPLICABLE AT THE TIME OF SALE.
NOTICE TO INSTALLER/RESELLER PLEASE MAKE THIS WRITTEN WARRANTY AVAILABLE TO THE PROSPECTIVE BUYER FOR ITS REVIEW BEFORE THE SALE. ALSO, PLEASE SUPPLY A COPY OF THIS WRITTEN WARRANTY TO ANY CONSUMER WHO PURCHASES PART(S) COVERED BY THIS WARRANTY.
IN ORDER TO VALIDATE THE WARRANTY ON YOUR RPS PRODUCT, YOU MUST COMPLETE AND RETURN THE FOLLOWING DOCUMENTS
• THIS RPS PERFORMANCE BASE LIMITED WARRANTY REGISTRATION CARD • YOUR PROOF OF PURCHASE RECEIPT SHOWING THE RPS PRODUCT PART NUMBER AND THE DATE OF PURCHASE • YOUR PAID SERVICE ORDER INSTALLATION RECEIPT THAT IDENTIFIES YOUR VEHICLE IDENTIFICATION NUMBER (VIN) AND INSTALLATION DATE
PLEASE RETAIN FOR YOUR RECORDS